Kirsten Glennung (Sustainability & Projects Director) and Sophia Giovanett (Projects Officer) from E.DSO – European Distribution System Operators written an opinion article addressing the “Energy transition: digitalization and reskilling of workforce and customers”

Digitalization brings new challenges requiring a new ‘active’ customer approach as well as reskilling of the workforce.

Given their natural position in the middle of the energy system, Distribution System Operators (DSOs) face both challenges and opportunities of the digitalization of the sector.

Digital innovations such as the UMEI open interoperability interface developed in EUniversal will only achieve its full potential with a digitally skilled workforce that know how to harvest its full potential.